ActsEra
NDIS Registered Provider

30 Years of Trust.
A New Era of Care.

ActsEra delivers Supported Independent Living with the warmth and reliability that only three decades of experience can provide. Backed by Acts Care Limited, a not-for-profit charity, we put people first — always.

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Why Choose ActsEra

Built on Trust. Delivered with Heart.

As a 100% subsidiary of Acts Care Limited — a registered not-for-profit charity — every dollar we earn goes back into delivering exceptional care. We are not driven by profit. We are driven by purpose.

30+

Years of Experience

Backed by Acts Care Limited

100%

Registered Provider

Fully NDIS compliant

103

Qualified Staff

Trained support workers

60+

Participants Supported

And growing every day

NDIS Registered Provider

Audited, compliant, and committed to quality

Not-for-Profit Charity

Mission-driven, people-first organisation

See the Difference

Life with ActsEra

Discover how our participants are living their best lives with the support of our dedicated team. Real stories, real people, real outcomes.

ActsEra community

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Hear from our participants and their families

What is Supported Independent Living?

Supported Independent Living (SIL) is an NDIS-funded support designed for participants with higher support needs. It provides the help and supervision needed to manage daily tasks — from cooking and cleaning to personal care and community access — so you or your loved one can live as independently as possible.

24/7 support tailored to individual needs
Shared or individual living arrangements
Highly trained and qualified support workers
Focus on building life skills and independence
Personalised Roster of Care for each participant
Participant and support worker sharing a moment

Genuine Connections

Our support workers build real, lasting relationships with every participant.

Where We Serve

Four Regions. One Standard of Care.

ActsEra operates across four regions in South East Queensland, bringing our trusted SIL services closer to you and your family.

🏖️

Gold Coast

From Surfers Paradise to Coolangatta, our Gold Coast team provides SIL services across this vibrant coastal region. Enjoy beachside living with the support you need.

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🌸

Toowoomba

Our home base and longest-running region. The Garden City is where Acts Care's legacy began, and our deep community roots here are second to none.

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🏡

Warwick

Nestled in the Southern Downs, our Warwick services offer a quieter pace of life with the same exceptional standard of care and support.

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🐋

Hervey Bay

Known for its whale watching and relaxed lifestyle, our Hervey Bay team brings trusted SIL services to the beautiful Fraser Coast region.

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Real People, Real Lives

Stories from Our Community

Our participants are at the heart of everything we do. Here's a glimpse into the lives we're proud to support.

Our Participants

"Every day is a chance to learn something new. The support workers here encourage me to try new things — like baking! I made this cake all by myself."

Our Participants

Toowoomba
Community Living

"Going out shopping, trying on silly hats, having a laugh — these are the moments that matter. ActsEra helps me live life on my own terms."

Community Living

Gold Coast
Life Experiences

"I never thought I'd get to visit the zoo and see a real koala up close. With the right support, anything is possible."

Life Experiences

Hervey Bay
Dignity & Pride

"I love getting dressed up for special occasions. The team always makes sure I feel my best and look my best."

Dignity & Pride

Warwick

Get Started Today

Register for More Information

Whether you're a participant, a family member, or a Support Coordinator looking for a trusted SIL provider, we'd love to hear from you. Fill in the form and our team will be in touch to discuss how ActsEra can help.

Call us

1300 ACTSERA

By submitting this form, you consent to ActsEra (a subsidiary of Acts Care Limited) contacting you regarding our NDIS Supported Independent Living services. Your personal information will be handled in accordance with the Australian Privacy Principles and will not be shared with third parties without your consent. You can opt out at any time.